Marketplace Rules & Guidelines
Welcome, Guest. These rules apply to buyers, suppliers, listings, orders, payments, and support activity across the marketplace.
Marketplace Agreement & Fair Use
- By registering, browsing, listing, purchasing, selling, depositing funds, or using support, you agree to follow these marketplace rules and the product-specific terms shown before purchase.
- Provide accurate account and contact information, keep your login credentials secure, and promptly report any suspected unauthorized access.
- Use the marketplace honestly. Fraud, impersonation, false evidence, payment abuse, harassment, manipulation of reviews, or attempts to interfere with platform security are prohibited.
- Users are responsible for complying with applicable law and any relevant third-party platform terms when purchasing, selling, accessing, or using a digital product.
Buyer Responsibilities
- Read the complete product description, delivery type, quantity, format, location, supplier notes, and stated check or warranty period before placing an order.
- Verify the delivered product immediately and protect all credentials, recovery information, files, and other confidential delivery data.
- Do not change credentials, recovery settings, security information, profile details, or linked contact information before confirming that the product matches the order.
- Use purchased products responsibly. Damage, restrictions, or losses caused by buyer activity, unsupported tools, unusual login behavior, or misuse are not the supplier's responsibility.
Supplier Responsibilities
- Listings must accurately describe the product, quantity, condition, location, delivery method, included access details, limitations, and any required buyer instructions.
- Suppliers must clearly state the product check time or warranty period when using a period different from the platform's default warranty.
- Only list products that you are authorized to sell and can deliver as described. Previously sold, duplicated, inaccessible, misleading, or materially different products are prohibited.
- Suppliers must cooperate with support, respond to valid order issues, and provide a replacement or other approved resolution when responsibility is confirmed.
Orders & Delivery
- An order is considered delivered when the product, file, credentials, or access information is released or made available on the order page or buyer dashboard.
- Instant-delivery products may be released automatically after confirmed payment. Manual-delivery timing may vary according to the listing and supplier availability.
- Buyers must check that the product type, quantity, credentials, location, format, and key specifications match the listing before using or transferring the product.
- Do not publish, resell, forward, or share delivered information while an order issue or dispute is under review.
Payments & Deposits
- The minimum marketplace deposit is $15.00 unless a different minimum is displayed at checkout.
- Cryptocurrency deposits are credited after the required blockchain confirmations are completed; network congestion and confirmation time are outside the platform's control.
- Send only the supported currency and network shown on the payment page. Funds sent to an incorrect address, currency, or network may be delayed or permanently unrecoverable.
- Before opening a bank, card, PayPal, or blockchain dispute, contact support and allow the marketplace a reasonable opportunity to review the payment or order issue.
Warranty & Check Period
- If the supplier states a warranty period or check time in the product details, that exact period applies to replacement and refund claims for the product.
- If the supplier does not state any warranty or check period, the platform provides a default warranty of 48 hours from delivery.
- A supplier-defined period may be shorter or longer than 48 hours. The buyer must review it before purchase and submit a complete claim before it expires.
- Opening a support conversation does not pause or extend the applicable period unless support confirms an extension in writing.
Replacements & Refunds
- Approved claims are normally resolved with a valid equivalent replacement first.
- A refund may be considered when the issue is verified and a suitable replacement is unavailable or cannot be delivered within a reasonable period.
- Approved refunds are normally credited to the user's marketplace balance or store credit unless support confirms another method.
- Refunds are not available solely because the buyer changed their mind, selected the wrong product, ignored the listing details, or used, modified, transferred, or resold the delivered product.
Claims, Evidence & Disputes
- Submit the Order ID, affected product, a clear explanation, and unedited screenshots or screen recordings showing the full error and relevant date or time where possible.
- Do not repeatedly attempt access or alter the delivered information while support is reviewing the issue.
- Support may review delivery records, listing details, supplier information, login evidence, payment records, and other relevant technical data.
- False, edited, incomplete, or misleading evidence may result in claim rejection, loss of marketplace privileges, or account restriction.
Prohibited Listings & Activity
- Do not list or purchase stolen, hacked, unlawfully obtained, unauthorized, fraudulent, malicious, or otherwise illegal products or services.
- Malware, phishing tools, credential theft, spam infrastructure, deceptive documents, payment fraud, and products intended to harm another person or system are prohibited.
- Do not bypass platform fees, manipulate orders, create fake transactions, abuse promotional credit, interfere with another user's listing, or move an active marketplace transaction off-platform.
- Off-platform payments or arrangements are not protected by marketplace support, replacement, dispute, or refund procedures.
Account Security & Conduct
- Use a strong password, secure your email account, enable available security features, and never share your marketplace password or verification codes.
- You are responsible for activity performed through your marketplace account unless unauthorized access is reported and verified.
- Communicate respectfully with buyers, suppliers, and support. Threats, harassment, abusive language, doxxing, or coercion are not permitted.
- Report security vulnerabilities responsibly. Attempting to exploit, scan, overload, scrape, reverse engineer, or disrupt the marketplace may lead to immediate restriction.
Enforcement & Platform Decisions
- LegitAccounts may remove listings, hold an order, request verification, limit features, or restrict an account when fraud, risk, policy abuse, or a security concern is reasonably suspected.
- Marketplace decisions are based on listing terms, delivery records, payment status, submitted evidence, user history, supplier responsibility, and the applicable warranty period.
- Users must cooperate with reasonable verification and support requests. Failure to provide requested information may delay or prevent resolution.
- Repeated violations or serious misconduct may result in permanent restriction and cancellation of pending marketplace privileges, subject to applicable payment and legal obligations.
Important Marketplace Notice
- LegitAccounts operates as a buy-and-sell marketplace. Product-specific conditions may differ by supplier, and the details shown on the listing form part of the purchase terms.
- Platform support may facilitate communication and review evidence, but every claim is evaluated individually and approval is not automatic.
- These rules work together with the Replacement & Refund Policy, Terms & Conditions, Privacy Policy, and any clearly disclosed product-specific conditions.
- Rules may be updated to address new marketplace features, payment methods, security risks, legal requirements, or abuse patterns. The version displayed on the website applies from its publication date.