Frequently Asked Questions

“Verified” refers only to the verification or account characteristic stated on that specific listing, such as a phone-verified status or another listed verification detail. Check the exact product description before ordering. A verification label does not guarantee future status, performance or freedom from restrictions on a third-party platform.

Aged accounts are accounts created at an earlier date rather than recently. Account age is one product characteristic; it does not by itself guarantee future platform status, performance or freedom from restrictions. Review the exact age and other specifications shown on the listing.

Choose a listing, open its product details, select the quantity you need and review the price, available stock, delivery type, delivery format and Check Time where shown. Then continue through the checkout option available for that order. Do not pay until the product and checkout details match what you intend to buy. Browse the marketplace.

No. Guest checkout is available for eligible purchases. Registered buyers can also use their LegitAccounts account and, where supported, pay from available wallet balance and manage applicable order information through the buyer dashboard.

If you need more units than the current stock or have a specific requirement, contact support to ask whether the order can be arranged. Availability, delivery details and any custom pricing should be confirmed before payment.

Delivery depends on the product listing. Products marked Instant are delivered after payment is confirmed. Products marked Manual follow the delivery timeframe shown on the product page. Always check the Delivery field before purchasing.

The delivered information follows the Format and product details shown on the listing. Depending on the product, this may include items such as a username, password, email, recovery information or a 2FA key. Only expect the fields that are specifically included in the listing.

Use the payment option shown during checkout for your order. Guest checkout uses the cryptocurrency options displayed at checkout, while registered buyers may also use available wallet balance where supported. For a cryptocurrency payment, verify the asset, network, destination address and amount before sending.

After the payment is detected and confirmed, the order follows the delivery method shown on the product listing. Instant products are delivered after confirmation, while Manual products follow the stated delivery timeframe. Keep your Order ID in case you need support.

Cryptocurrency transfers generally cannot be reversed after they are sent on the blockchain. Check the cryptocurrency, network, destination address and amount carefully before sending. Any eligible replacement or refund is handled separately under the applicable marketplace rules.

For orders that use escrow, your payment is held by the marketplace during the product's applicable Check Time instead of being released immediately. After delivery, use that time to check the account and confirm that it matches the order details.

If everything is correct, use Release Payment when that action is available. If there is a problem, use Request a Refund or contact support before the applicable timer expires so the issue can be reviewed. Escrow protects the payment-and-review process; it does not guarantee an account's future status on a third-party platform or make every claim automatically refundable.

Use the Check Time shown for the product or order and inspect the delivered account as soon as possible. Check Time can vary by product and order quantity. If your order interface provides Release Payment or Request a Refund actions, use the appropriate action before the applicable timer expires.

Report the problem as soon as possible and within the applicable Check Time or claim period. Contact support with your Order ID and the evidence needed to review the issue. Do not wait until the applicable period has expired. See the Replacement Policy for the current claim requirements.

Replacement eligibility depends on the issue and the applicable policy. The current Replacement Policy lists cases such as invalid credentials, an account locked before first login, or the wrong account type being delivered. A claim should include the Order ID and requested evidence, and account information should not be changed before the claim is reviewed.

Refunds are not automatic and depend on eligibility. The current Rules state that eligible refunds are issued as store credit and that used accounts are non-refundable. The Terms also state that sales are generally final, with refunds applying when an order cannot be fulfilled or a working replacement cannot be provided. Review the Rules, Terms and Replacement Policy for the complete current conditions.

Use the official WhatsApp or Telegram details listed on the Contact page. For order help, replacement questions or payment issues, use those official channels rather than contact details from third-party messages or profiles.

Include your Order ID, a clear description of the problem and any screenshot or other evidence requested for review. For a replacement claim, follow the evidence and account-handling requirements shown in the Replacement Policy.